Monday, 13 July 2009

don't mess with the customer...

a TRUE story. have fun reading it.

This is a true story My daughter and I had just finished a muffin at Famous Amos Café in Bangsar & decided to have some cookies. Because both of us are such a cookie lovers, we decided to try the "Hawaiian Nut Cookie". It was so excellent that I asked if they would give me the recipe and the waitress said with a small frown "I'm afraid cannot". Well I said, "Would you let me buy the recipe?" With a cute smile, she said "YES". I asked how much and she responded, "only two fifty, it's a great deal!" I said with approval, "Just add it to my bill" Thirty days later, I received my VISA statement from Famous Amos and it was RM285.00. I looked again and remembered I had only spent RM9.95 for two muffins and about RM20.00 for a pie. As I glanced at the bottom of the statement, it said, "cookie recipe - RM250.00". That's outrages!!! I called the Famous Amos's Accounting Dept. and told them that the waitress said it was "two-fifty", which clearly does not mean "two hundred and fifty dollars" by any POSSIBLE interpretation of the phrase. Famous Amos refused to budge.. They would not refund my money, because according to them, "What the waitress told you is not our problem. You have already seen the recipe - we absolutely will not refund your money at this point." I explain to her the criminal statues which govern fraud in Malaysia. I threatened to refer them to police for engaging in fraud. I was basically told, "Do what you want, we don't care, and we're not refunding your money." I waited for a moment, thinking of how I could get even, or even try to get any of my money back. I just said, "Okay, you people got my RM2-50.00, and now I'm going to have a RM250.00 worth of fun." I told her that I was going to see to it that every cookie lover in Malaysia with an email account has a RM250.00 cookie recipe from Famous Amos...for free... She replied, "I wish you wouldn't do this" I said, "Well you should have thought of that before you stole from me", and slammed down the phone on her. So, here it is!!! Please, please please pass it on to everyone you can possibly think of. I paid RM250.00 dollars for this...I don't want Famous Amos to ever get another cent off of this recipe.....

Recipe may be halved:
2 cups butter 4 cups flour 2 tsp. baking soda
2 cups granulated sugar
2 cups brown sugar
5 cups blended oatmeal (measure oatmeal & blend in blender to a fine powder)
24 oz. chocolate chips
1 tsp. salt
18 oz. Cadbury bar (grated)
4 eggs
2 tsp. baking powder
3 cups chopped nuts (your choice)
2 tsp. vanilla

cream the butter and both sugars. Add eggs and vanilla; mix together with flour, oatmeal, salt, baking powder, and soda. Add chocolate chips, Cadbury bar and nuts. Roll into balls and place two inches apart on a cookie sheet.. bake for 10 minutes at 375 degrees. Makes 122 cookies..

no no, this is not a chain mail. you will not get any bad news (or die or get dumped and whatsoever) in ten days if you dont foward it to others, trust me. i just want to share the story and most importantly, the rm250 worth recipe. ((: happy baking! teehee.